Customer Care

Administration and statistics for customerrelated information:

Claim management, user payment and risk services.


Administration reports

All customers, system and financial data are clearly formatted via an efficient reporting tool.


Event management

 Overview of all games and bets, game generator for managing and creating applications and producing new bets.


Financial management

Full or semi-automated management of real money transactions and clearing to banks:

less costs, more efficient processes.


Live Trading screen

Simultaneous moderation of several live games, fast deactivation in critical situations (emergency handling). Parallel monitoring of all information concerning risk regulation in real time.


Risk & status management

Monitoring of events and games: flexible limit/risk system. Expert systems and the integration of Betradar support risk management.


CRM & CMS

Adaptation and updating of content and design of the front-end appearance (e.g. teasers) as well as of the individually coordinated personalisation of communication with the customer.